Simply search for available properties on our website, select your desired dates, and proceed to book by following the prompts. If you need any assistance, feel free to reach out to our customer support team.
Our standard check-in time is 15:00 PM and check-out time is 11:00 AM. However, flexibility may be available depending on property availability and prior arrangement.
The total cost displayed at the time of booking includes all applicable fees and taxes. There are no hidden charges. However, some properties may require a security deposit, which is refundable upon check-out, provided there are no damages.
We can assist you in arranging airport transfers in both directions - from and to the apartment. Please let us know your requirements, and we'll be happy to help.
Pet policies vary depending on the property owner or host. You can filter your search based on pet-friendly accommodations or contact the property owner for clarification.
Our rental properties offer a range of amenities, including fully equipped kitchens, Wi-Fi, linens, towels, toiletries, and more. Specific amenities vary by property, so we recommend checking the listing details for each accommodation for a comprehensive list of amenities.
Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away. 50% refund for cancellations made at least 7 days before check-in. No refunds for cancellations made within 7 days of check-in. You can find detailed information about the cancellation policy on the property listing page before making a booking. Additionally, we recommend reviewing our terms and conditions for further clarification.
You can contact the property owner or host directly through email reservations@bnbees.bg once you've made a booking. Alternatively, you can find their contact information in the booking confirmation email.
Yes, we offer both short-term and long-term rental options in Sofia. Feel free to send us your inquiry from the contact form and a member of our team will reach you for further details.
If you encounter any issues during your stay, please contact the property owner or host immediately. They will do their best to resolve the issue promptly.